Effective Date: 11 July 2026
Last Updated: 11 July 2026
At Farm2Bite India Pvt. Ltd., we strive to deliver premium-quality makhana and dry fruits safely and on time. This Shipping Policy explains how we process, dispatch, and deliver orders placed through our website.
1. Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
- During festivals, promotional events, or unforeseen circumstances, processing times may be slightly longer.
2. Shipping Coverage
We currently deliver to most locations across India through our trusted logistics partners.
If your location is not serviceable, we will notify you and process a full refund if payment has already been received.
3. Delivery Timeline
Estimated delivery time:
| Location | Estimated Delivery |
|---|---|
| Metro Cities | 2–5 Business Days |
| Tier 2 & Tier 3 Cities | 3–7 Business Days |
| Remote Locations | 5–10 Business Days |
Delivery timelines are estimates and may vary due to weather conditions, natural disasters, strikes, or courier delays.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- We may offer free shipping on selected products or promotional campaigns.
5. Order Tracking
Once your order has been dispatched, you will receive:
- Tracking ID
- Courier Partner Details
via email or SMS (where applicable).
6. Delivery Attempts
Our courier partners generally attempt delivery up to three times.
If delivery fails due to an incorrect address or customer unavailability, the order may be returned to us.
Additional shipping charges may apply for re-dispatch.
7. Address Accuracy
Customers are responsible for providing accurate:
- Name
- Mobile Number
- Shipping Address
- PIN Code
Farm2Bite India Pvt. Ltd. shall not be responsible for delays or failed deliveries resulting from incorrect shipping information.
8. Damaged Packages
If your package appears damaged during delivery:
- Take photographs before opening.
- Contact us within 24 hours of delivery.
- Share your Order ID along with clear images of the package and products.
Our team will investigate and assist you promptly.
9. Delayed Deliveries
While we make every effort to ensure timely delivery, delays may occur due to circumstances beyond our control, including:
- Severe weather
- Public holidays
- Transportation disruptions
- Government restrictions
- Courier operational issues
10. Contact Us
For shipping-related assistance, please contact:
Farm2Bite India Pvt. Ltd.
📞 Customer Care: +91 60012 60049
📧 Email: support@farm2bite.com
🌐 Website: https://farm2bite.com